Dear Dealer,
About a month has gone by since AvantGuard acquired All American. During that time, we accomplished a great deal.
Constantly improving our technology is a high priority for AvantGuard. Over the past few weeks, we have installed hundreds of thousands of dollars in new servers and storage, allowing for more reliable and enhanced performance. Over the next quarter, our mission is to continue investing in technology to provide signal traffic and human redundancy with our three other monitoring centers.
We hired for our first-ever training class in Sarasota and have planned more classes within the month. We are committed to staffing appropriately to serve you and your customers.
We have begun working on the All American Stages migration to AvantGuard's Stages. As we set firm dates for milestones, we will communicate with you and your teams often. Upon completing the migration, you and your customers will benefit from faster response times, award-winning customer experience, four-site redundancy, and the following features:
- AG Chat
- SMS notifications
- AG Technician App
- my.AG, our dealer portal
- AI-enabled conversational voice capabilities to prioritize inbound and outbound calling
Working hand-in-hand with the Sarasota team, it has been a pleasure to serve you. We are excited about providing you with all that AvantGuard has to offer.
Sincerely,
AvantGuard Monitoring Centers